POLICY OF BHM GROUP
Our hotels primarily aim at providing the best quality service by keeping the guest satisfaction above all together with all of our employees. In accordance with this aim;
BHM Group adopted compliance with legal requirements in all product and service processes as a principle.
Safety of Our Employees and Investing In Human Being
Our personnel are our most valuable assets. In order to minimize the risks that may endanger the health and safety of our employees and business partners, and to prevent occupational accidents, we continuously improve all of our processes by ensuring participation and consultation at all levels and follow the latest technologies. Our essential principles are based on training of our employees, protection of human rights and ensuring that they benefit from equal rights regardless of religion, language or race.
Guest Satisfaction – Guest Safety – Guest Focus
Our guests are the reasons of our being. We prioritize following up and resolving all guest complaints from all kinds of sources and turning them into opportunities for us by informing our guests in this respect.
Respect to Environment and Protection of Natural Life
It is one of our main targets to prevent environmental pollution by using our natural resources in the most efficient way and to protect nature, reduce the amount of waste, enable recycling or to render the wastes harmless. We are determined to fulfill our obligations with respect to environment, and to ensure use of sustainable resource, mitigation and adaptation to climate change, and protection of biodiversity and ecosystems.
BHM Group adopts using the energy resources in the most efficient way and ensuring continuous improvement in energy efficiency as a principle.
Food Safety – Hygiene
It is our common principle to apply and continuously improve the food safety system throughout the food chain, and to prioritize the hygiene conditions across all hotels in order to provide high-quality products that are in compliance with food safety guidelines.
Investor and Business Partners of Us
We are committed to provide services better than our competitors with the most effective costs by determining in the best way possible the expectations and requirements of our business partners sharing the same objective with us and our investor, who provides a peaceful and safe working environment for our personnel.
Support To Local Economy and Sustainability
We are aware of our contribution to the local economy and therefore 95% of our suppliers and raw materials are local. For sustainable tourism, we make environment friendly purchases that result in less energy, water and waste.
RESPONSIBILITY AND RESPECT FOR
We respect the environment and the EarthTo gain respect in our world
We aim to control
water, electricity, energy, chemical, solid waste quantities;
to minimize damage caused to the environment and natural resources
while making no concessions regarding the comfort of our guests.
The use of natural resources has been reduced with measures taken in line with sustainable tourism principles;
And practices have been updated
to minimize and,
where possible, eliminate any damage to soil, water and air.
Recycled materials are sorted in all our hotels.
We are proud to share our recycling figures.
An average of 5.3 tons of paper waste per hotel was recovered in 2016. As a result of recycling one ton of used paper waste, 16 grown pine trees and 85 square meters of forestland will not be destroyed.
An average of 2.2 tons of glass waste per hotel was recovered in 2016. If this glass waste is used in production, 315 kg of carbon dioxide emissions are prevented for every one ton of newly produced glass
An average of 1.6 tons of metal waste per hotel was recovered in 2016. As a result of recycling one ton of metal waste, 1,300 kg of raw material is preserved.
An average of 1.5 tons of plastic waste per hotel was recovered during 2016. As a result of recycling one ton of plastic packing waste, energy savings of 14,000 KWH are achieved. Our hotel, Barut Sensatori Sorgun , has the most extensive greywater treatment system of Turkey’s tourism sector…
Water from hand basins and showers in the hotel is collected, purified, and used in garden irrigation with the greywater treatment system established in line with a project by Tubitak and the Ministry of Environment and Urbanization. The capacity of our system is 100 m3/day; therefore, 100,000 litres of grey water are purified per day and can safely be reused. The studies show that an average of 110 litres of grey water per day are produced by each guest.
Solar panels are available in Barut B Suites, Barut Lara, Barut Arum, Barut Hemera, and Barut Sorgun Sensatori, and a portion of the hot water needs are provided from these panels. In this way, we save an average of 5% in natural gas consumption in these hotels.
BRAND REPRESENTATIVE OF RESPECT FOR TRADITION
he summer period relievo (all dimensions of a building), restitution (chronologically documenting the additions according to its original design) and restoration (repair) works began at the Side Nymphaeum (Monumental Fountain). The relievo, restoration, and restitution works in the Monumental Fountain are being carried out with the contribution of General Directorate of Cultural Heritage and Museums of the Ministry of Culture and Tourism, Association of Turkish Travel Agencies (TÜRSAB) and Barut Hotels. The restoration and restitution works at the Nymphaeum, at Side’s entrance, will be ongoing for five years within the framework of the History Comes to Light project. The spectacular Roman architecture will be restored with these works, carried out in three sections. There are nine fountains in the Nymphaeum. These fountains are the symbol of the physical and spiritual cleansing of Side as the city entered its Roman period: visitors to the city could wash their feet at nine different fountains. When this work is completed, the Roman-era city entrance gate and the nine gorgeous fountains will be seen again.
Barut Hotels, which supports the restoration works through their completion, carries the mission of testifying, as a brand, to these monuments, respecting the past and cultural history to bring Side into the global agenda.